Robin has an extensive background in financial services. She has worked in the insurance industry for more than 26-years and holds a producer's license in Life and Health Insurance. Her experience includes market research, product development and customer service. This experience taught her to know her customer – their needs, their wants, and their uniqueness – and then provide a product and service that exceeds expectations. “When you do that,” Robin says, “you will have a ‘forever' customer.”Robin goes the extra mile as evidenced by her being awarded the ‘Above and Beyond Award' for high level of performance in 2016 by her former employer, the American Medical Association. Now retired from AMA, Robin aims to use that same level of commitment helping her clients reach their goals.A life-long Chicagoan, Robin loves and enjoys all the city has to offer – from its lakefront and parks, to its neighborhoods and people, to its food and diverse cultures. Her zeal for all things ‘house' earned her the nickname ‘Ms. HGTV' among family and friends.